Last updated: April 2026
IEC Telecom collects information necessary to provide the OptiView 3.0 service, including: account information (name, email, organization), connectivity data from monitored vessels, usage data within the platform, and technical data (IP address, browser type, device information).
We use collected data to: provide and maintain the Service, monitor vessel connectivity and network performance, generate alerts and reports, improve the Service, communicate with you about your account, and comply with legal obligations.
We do not sell your personal data. We may share data with: your organization's administrators, service providers who assist in operating the platform, and law enforcement when required by law.
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, role-based access controls, multi-factor authentication, and regular security audits.
Connectivity metrics are retained for 90 days. Account data is retained for the duration of your organization's subscription. You may request deletion of your personal data at any time.
Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. Contact us to exercise these rights.
OptiView uses essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising technologies.
We may update this Privacy Policy from time to time. We will notify you of material changes through the Service or via email.
For privacy-related inquiries, contact IEC Telecom at privacy@iec-telecom.com.